If you are reading this, you are one step away from resolving 99.9999% of issues that people unnecessarily pay to have fixed. Knowing the following info will have you back up and running before you could even compose a “HELP ME!!” text
Why you are here
Almost every electronic device on the planet behaves as follows:
1-Device turns on
2-Does what it is supposed to do
3-Doesn’t do what it is supposed to do
-User turns off/unplugs device and then plugs it back in
1-Device turns on
2-Does what it is supposed to do
Solution
Powering off/on all related devices will get you back to working sooner, here are three of the most common ways to do it:
1-Remove the power plug that is plugged into the wall power outlet, wait about 10 seconds, and then plug it back in
2-If the power plug is hard to physically get to, you can also turn off/on the surge protector that the device(s) is plugged into
3-If that is inaccessible you can flip the circuit breaker for the outlet that the device(s) is plugged into. (This mimics a natural power outage)
Streaming Boxes
Apple TV
-Open the Settings app
-Go to System
-Select Restart
Amazon Fire TV/Stick
-Go to Settings
-Select My Fire TV
-Select Restart
Roku TV/Stick
-From the Home menu, scroll down to the Settings menu
-Select the Settings menu by pressing OK on the remote
-Select the “System” option
-Select the “System restart”
TV
-Use the original TV remote if you can to power off/on.
-If not, the power buttons on TVs can be located just about anywhere depending on the model. If you aren’t able to locate them by looking at the front of the tv you can run your hands around the edges of the tv to feel for any buttons on the sides or back panels.
-Newer Samsung TVs are using a single joystick-like button on the lower back section of their TVs, usually press or press and hold for power on/off operation.
Smartphones and Tablets
iPhone/iPad
-Press and hold either volume button and the right side button until the power off slider appears
-Drag the slider, then wait 30 seconds for your device to turn off.
-To turn your device back on, press and hold the right side button until you see the Apple logo.
Android
-Press and hold power button, follow any remains prompts to power it off or restart the device
-Press and hold the power button to turn it back on
Laptops and Desktops
Mac
-Click on the Apple icon in the top left of the screen
-Select Restart
PC
-Select the Start button/Windows icon in the bottom left corner of the screen
-Select the Power button (resembles a stopwatch icon)
-Select Restart
If the computer is frozen or isn’t responding:
-Press and hold the power button until it powers off. Press and release to turn on again.
Laptop power buttons are usually located on the top left or right of your keyboard and large desktop computers will usually have a power button on the front of the computer tower or on the bottom corner of an all in one computer with the computer and screen in one. Apple iMac desktops have their power button on the back of the machine, behind the bottom left corner of the display.
Turning off a computer before saving your work may result in unsaved changes to any documents or things you might be working on.
Printers and Scanners
It is best to just unplug the printers power plug and plug it back in but in the event that you cannot, the power buttons are usually located on the front or a physical switch is located on the side or back of the printer/scanner.
Any time you power off/on your printer you’ll want to restart your computer immediately after, see laptop and desktop instructions above.